Frequently Asked Questions
Find answers to common questions about our services and platform.
OduDoc is a comprehensive healthcare platform that connects patients with verified doctors for online and in-person consultations, lab test bookings, and health management tools.
OduDoc is currently available across major cities in the United States including New York, Chicago, Los Angeles, San Francisco, Houston, Boston, and Dallas. We are expanding rapidly to new locations.
Yes, every doctor on OduDoc undergoes a rigorous verification process. We verify medical registration, qualifications, experience, and standing with medical boards before listing them.
Simply click the Sign Up button on the top right corner, enter your name, email, and create a password. You can also sign up using your Google account for a quicker process.
Yes, OduDoc is available on both iOS (App Store) and Android (Google Play). The app offers the same features as the web platform with the added convenience of push notifications.
Our customer support team is available Monday through Saturday, 8 AM to 10 PM. For emergencies, our 24/7 helpline 1-800-ODUDOC is always available.
After each consultation, you will receive a prompt to rate and review your experience. You can also visit the Testimonials page to share detailed feedback.
Absolutely. We are HIPAA compliant and use industry-standard encryption to protect all personal and health data. We never share your information with third parties without consent.