Privacy Policy
We take your privacy seriously. Here's exactly how we handle your data.
Last updated: April 1, 2026
Introduction
OduDoc ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services (collectively, the "Platform").
Information We Collect
Personal Information
Account Data
Name, email, phone, date of birth, and gender when you create an account.
Medical Info
Health records, prescriptions, lab reports, symptoms, diagnoses, and treatment history.
Payment Data
Card numbers, billing addresses, and transaction history. Processed by Stripe — we never store full card numbers.
Doctor Info
Medical license, qualifications, clinic details, and professional experience for doctor profiles.
Automatically Collected
How We Use Your Information
Data Security
256-bit Encryption
SSL/TLS encryption for all data in transit
HIPAA Compliant
Medical records stored in compliant infrastructure
Access Controls
Role-based access with strict permission management
Regular Audits
Ongoing security assessments and penetration testing
Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. Medical records are retained per applicable healthcare regulations (typically 7-10 years). You may request deletion at any time.
Your Rights
Access
Request a copy of your personal data
Correction
Update inaccurate information
Deletion
Request deletion of your account and data
Portability
Download your health records in standard formats
Opt-out
Unsubscribe from marketing communications
Children's Privacy
Our Platform is not intended for children under 13. We do not knowingly collect data from children. For pediatric consultations, a parent/guardian must create and manage the account.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or Platform notification. Continued use after changes constitutes acceptance.
Contact Us
privacy@odudoc.com
Address
123 Medical Center Dr, New York, NY 10001
Have questions about your data?
We're happy to help. Reach out any time.